Dealer support program
Zoomlion Dealer Support in Canada
Signing a dealer is the easy part. This is what G&J puts behind every Zoomlion dealer in Canada, from the first training session to the retail leads we pass along.
Product Training
Your sales floor and your shop both need to know the machine. G&J provides product and service training on the Zoomlion models you carry, so your people can walk a customer through a machine and handle routine service questions without calling us first.
Training starts during onboarding and is set up around your team and location. As models are added to the lineup, we bring your people up to speed on them.
What it covers
- Sales walkthroughs on the models you carry
- Service training for your shop
- Updates when new models are added
Marketing Assets
Dealers get machine photography, spec sheets, brochures and campaign creative they can run under their own name in their own market. The goal is simple: you should not have to build a brand from scratch to sell a machine.
Every dealer is also listed on the Find a Dealer page, so local buyers searching for Zoomlion can find you.
What it covers
- Machine photography and spec sheets
- Brochures and co-branded campaign creative
- Listing on the Find a Dealer page
Parts & Warranty Support
Parts and warranty support for Canadian Zoomlion dealers runs through G&J in Mississauga. When a customer's machine needs a part or a claim, your shop is dealing with a Canadian team, not an overseas inbox.
We walk your team through the parts ordering and warranty claim process during onboarding. Warranty terms are set out in your dealer agreement.
What it covers
- Canadian parts support through G&J
- Warranty support handled in Canada
- Claim process covered at onboarding
Dealer Financing & Floor Plan
Carrying stock is how you sell machines, but it should not tie up all your working capital. Floor plan and inventory financing options are available to Zoomlion dealers through lending partners.
There is a customer side too: retail financing paths you can put in front of a buyer to help close the deal. Terms and approval depend on the lender and your file. See equipment financing for how it works.
What it covers
- Floor plan and inventory financing options
- Retail financing paths for your customers
- Terms and approval set by the lender
Dedicated Account Support
Every dealer has one person at G&J who knows the account, the stock you carry and the customers you sell to. When something comes up, you call someone who already has the background.
That contact is also who you talk to about stock planning, new models, marketing and anything else about running the line.
What it covers
- One named contact at G&J
- Knows your account, stock and customers
- Your first call for anything about the line
Retail Lead Referrals
G&J gets a steady flow of retail enquiries through this site and our retail store. Quote requests are routed by postal code: if a Zoomlion dealer covers the area, the lead goes to that dealer.
That means you are not competing with your own distributor for the same customer. The leads from your territory come to you.
What it covers
- Quote requests routed by postal code
- Leads in your territory go to you
- No selling around the dealer
Onboarding
Once territory and terms are agreed, onboarding gets you selling. That covers training for your team, your marketing kit, your Find a Dealer listing, an introduction to your account contact and your first stock.
The full path from application to first stock is laid out on the Become a Dealer page.
What it covers
- Training and marketing kit
- Find a Dealer listing
- First stock and your account contact
Demo Support
Buyers want to see a machine run before they sign. G&J helps dealers get Zoomlion machines in front of buyers in their market.
What demo support looks like depends on your market and the models you carry, so we work it out with each dealer as part of onboarding.
What it covers
- Help getting machines in front of buyers
- Scope set with each dealer
Dealer applications open