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Privacy Policy

Last updated

This policy explains what personal information G&J Canada collects through this website, how we use it and the choices you have. We only collect what we need to answer your request and run our business.

Who we are

This website is operated by G&J Equipment & Tool Inc., doing business as G&J Canada, the Canadian distributor for Zoomlion Earthmoving. In this policy, "we", "us" and "our" mean G&J Canada.

Information we collect

We collect the information you choose to send us through the forms on this site:

  • Quote requests: name, phone, email, postal code, the machine you are interested in, quantity, purchase timeline, whether you need financing and your message.

  • Dealer applications: name, company, role, phone, email, province, city, business type, brands carried, years in business, an annual sales range and your message.

  • Financing inquiries: name, company, phone, email, whether you are a dealer or a buyer, and the machine you are interested in.

  • Contact requests: name, email, phone, subject and message.

  • Newsletter sign-ups: your email address.

Information collected automatically

When you submit a form, we also record the page you sent it from and any campaign details in the link you followed (such as UTM source, medium and campaign). This tells us which pages and campaigns are working.

Like most websites, our servers and service providers may log technical information such as your IP address, browser type and the pages you visit.

How we use your information

  • To answer your request, prepare a quote or follow up on a dealer application or financing inquiry.

  • To route a retail quote request to the Zoomlion dealer covering your area, where there is one.

  • To send the newsletter or updates you asked for.

  • To understand how the site is used and improve it.

  • To keep records and meet our legal obligations.

When we share information

We do not sell your personal information. We share it only as needed to answer your request:

  • Dealers: a quote request may be passed to the authorized Zoomlion dealer covering your postal code so they can follow up with you.

  • Lending partners: if you ask about financing, your details may be shared with a lending partner so they can review your request.

  • Service providers: companies that host this site, run our CRM and email tools, or provide analytics process information on our behalf and only as we instruct.

  • Legal requirements: where required by law or to protect our rights.

Our CRM and service providers

Form submissions are stored in our customer relationship management (CRM) platform, currently Go High Level, so our team can respond and keep track of the conversation. Some of our service providers may store or process information outside Canada, where it may be subject to the laws of that country.

Cookies and analytics

This site uses cookies and similar technologies that are needed for it to work. We also use, or may use, analytics tools such as Google Analytics to understand how visitors use the site. These tools collect information such as pages viewed and how you arrived at the site.

You can block or delete cookies through your browser settings. Some parts of the site may not work as expected if you do.

Email and marketing

We only send marketing email, such as the dealer bulletin, to people who have asked for it or where we are otherwise permitted to. Every marketing email includes a way to unsubscribe, and you can also contact us to opt out.

How long we keep information

We keep personal information only as long as we need it for the purposes above, or as long as the law requires, and then delete or anonymize it.

Security

We use reasonable safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

Subject to applicable law, you can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it. Contact us using the details below and we will respond as required by applicable privacy law.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.

Contact us

Questions or requests about your personal information can be sent to: